A hidden plumbing issue turned into a significant restoration project when Dana Staltare noticed signs of water damage near her basement stairwell. A small pinhole leak in a copper supply line on the primary floor had been leaking water into the unfinished basement over an extended period, leading to widespread damage and microbial growth concerns.
With visible damage affecting ceilings, walls, and framing components, Dana contacted the Best Option Restoration of North Atlanta team for an immediate assessment and solution.
Initial Assessment & Findings
Carter and his team conducted a full inspection of the property. Water had travelled down several surfaces, soaking into drywall, sill plates, and peg boards. Moisture had wicked up through multiple building materials, raising a strong possibility of microbial contamination.
Key Areas Impacted:
- The ceiling at the bottom of the stairs
- Drywalled wall just beneath the stair ceiling
- Stairwell header behind the drywall
- Peg boards and surrounding framing materials
The inspection confirmed the presence of suspected microbial growth across all water-affected areas, including hidden structural elements.
Containment & Demolition Plan
To prevent cross-contamination and protect air quality, the team followed IICRC-standard containment procedures. A 2-foot flood cut was recommended throughout the impacted zones to remove compromised drywall and peg boards.
Since the header within the wall had absorbed significant moisture, the team determined that full replacement of that structural component was necessary to ensure long-term integrity.
Remediation & Restoration Strategy
1. Safe Demolition
- Damaged drywall and peg boards were carefully removed within the 2-foot cut guideline.
- The compromised header and moisture-soaked framing were marked for structural repair.
2. Microbial Remediation
- All exposed surfaces were treated with antimicrobial agents to eliminate spores and inhibit future growth.
- HEPA-filtered air scrubbers were used to purify the air and reduce exposure risks during demolition.
3. Visual & Moisture Documentation
- Photographs were taken before, during, and after the project to document the damage, remediation, and completion.
- These visuals were shared with the homeowner for transparency and insurance purposes.
4. Compliance with Safety Standards
- Every step was performed under IICRC health and safety guidelines to protect the homeowner and the crew.
Conclusion
The restoration project was completed successfully, with all water-damaged and potentially hazardous materials safely removed. Dana’s property was left clean, dry, and free from microbial threats. Carter and his crew provided professional communication throughout the process and ensured the homeowner had complete documentation for insurance and peace of mind.
For expert restoration, Best Option Restoration of North Atlanta delivers fast, effective solutions to protect homes from extensive water damage and mold risks.
Key Takeaways
- Small Leaks Can Cause Big Damage: Even a pinhole leak can lead to widespread structural and microbial issues if left undetected.
- Proper Containment Is Critical: Following containment protocols is essential to limit contamination and protect health.
- Structural Components Need Attention: Water-damaged framing and headers require immediate action to preserve safety.
- Clear Documentation Builds Trust: Before-and-after photos help homeowners feel informed and supported throughout the process.
- Following Standards Prevents Risk: Adhering to IICRC guidelines ensures thorough and safe restoration.
Best Option Restoration of North Atlanta is a 24/7 Emergency water, fire and mold damage repair company. We are locally owned and operated, licensed and insured. Our experienced technicians will arrive quickly and with a sense of urgency when you call us for help. We work with all insurance companies and are happy to assist you with your claim.
You can depend on Best Option Restoration of North Atlanta to have the best equipment and utilize the latest technology to repair your property fast and professionally. If your home or business has water damage, fire damage, or mold damage, contact Best Option Restoration of North Atlanta for fast, friendly, local service, 24 hours a day, 7 days a week.
