A homeowner came back from a trip to find water damage in their finished basement. A piece of ceiling drywall had fallen onto the carpet, and there were water stains across 30-40 square feet of the ceiling. Water was dripping from a ceiling light, and the carpet along the wall under the window was wet. The homeowner was concerned about potential mold growth and structural damage, prompting them to contact Best Option Restoration of North Atlanta for immediate assistance.
Initial Assessment and Containment:
Carter & his crew from Best Option Restoration of North Atlanta responded quickly to stabilize the situation. Upon arrival, they conducted a thorough assessment to determine the extent of the damage. They placed a dehumidifier and air scrubber to remove moisture and improve air quality. A containment barrier was set up to prevent further spread of moisture and potential mold spores. The crew also documented the affected areas to assist with any insurance claims.
Investigation and Moisture Readings:
The team found that the dehumidifier had collected about 2.5 gallons of water, and most of the carpet had dried. However, the drywall still showed high moisture levels, which posed a risk of further deterioration if not addressed promptly. Using advanced moisture meters and thermal imaging, they traced the leak to the upstairs master bathroom. The likely cause was identified as an issue with the toilet’s supply line and tank attachment, which required further plumbing repairs.
Demolition and Repair:
Once the source of the leak was identified, the crew scheduled a partial ceiling demolition to remove the wet drywall and inspect the damage. They carefully removed the affected areas to avoid disturbing any unaffected parts of the structure. During the demolition, they confirmed that the leak was indeed from the upstairs toilet, which had caused slow but consistent water infiltration over time. Air movers and dehumidifiers were strategically placed to speed up the drying process and minimize the potential for mold growth.
Monitoring and Adjustments:
Carter & his crew monitored the moisture levels daily, showing steady improvement. They regularly adjusted the fans and dehumidifiers to optimize drying efficiency and ensure all affected materials reached a safe moisture level.
Additional Steps Taken:
To help prevent possible microbial growth, the crew applied an antimicrobial treatment. They also provided the homeowner with recommendations on how to reduce the chances of microbial growth. Throughout the process, Carter & his crew kept the homeowner informed, addressing any concerns and providing updates on progress.
Conclusion:
Best Option Restoration of North Atlanta completed the job, ensuring the affected area was dried to standard. A licensed plumber was brought in to fix the leak, preventing any future recurrence. The homeowner was highly satisfied with the fast response, transparent communication, and thorough restoration efforts. The project was completed on time and within budget, restoring the basement to its original condition.
Key Takeaways:
- Quick response and containment help prevent further damage and mold growth.
- Identifying and addressing the source of the leak early ensures effective long-term repairs.
- Regular monitoring and adjustments improve the drying process and prevent complications.
- Antimicrobial treatments can help prevent secondary issues such as mold.
- Collaboration with experienced professionals ensures a seamless restoration process.
Best Option Restoration of North Atlanta is a 24/7 Emergency water, fire and mold damage repair company. We are locally owned and operated, licensed and insured. Our experienced technicians will arrive quickly and with a sense of urgency when you call us for help. We work with all insurance companies and are happy to assist you with your claim.
You can depend on Best Option Restoration of North Atlanta to have the best equipment and utilize the latest technology to repair your property fast and professionally. If your home or business has water damage, fire damage, or mold damage, contact Best Option Restoration of North Atlanta for fast, friendly, local service, 24 hours a day, 7 days a week.
