Frequently Asked Questions

It depends on the extent of the damage. If the damage was discovered right away and the proper steps taken, your wood flooring might be salvagable. The drying process is integral to restoring wet wood floors. Our team of experienced professionals, utilizes a specialized thermal drying system, as well as dehumidifiers, that work much faster and better than fans and other traditional drying methods. If, at any point we decide the damage cannot be fixed, we will let you know right away. 

Typically, homeowner's insurance covers most fire and smoke damage repairs. At Best Option Restoration of North Atlanta, we can assist you in assessing your policy's coverage and facilitate the insurance claim process. Your responsibility will be limited to any expenses not covered by your policy, including deductibles.

Mold has been known to cause health problems, especially in people with asthma or compromised immune systems. Symptoms can range from flu-like symptoms, skin rashes, worsening asthma, to severe illnesses in some cases.

If you're dealing with a water damage emergency, you can contact Best Option Restoration for assistance. Their technicians are available 24/7 to respond to emergency situations. To find a Best Option Restoration location near you, you can use their map locator.

Typically, homeowner's insurance covers most fire and smoke damage repairs. At Best Option Restoration of North Atlanta, we can assist you in assessing your policy's coverage and facilitate the insurance claim process. Your responsibility will be limited to any expenses not covered by your policy, including deductibles.

Before initiating any work, Best Option Restoration of North Atlanta will ask you to sign a work authorization form. This grants us permission to perform work on your property and facilitates communication with your insurance company by providing them with a courtesy copy of the invoice. The work authorization form is vital, particularly in emergency mitigation situations. Additionally, if there is a need for further work beyond the emergency phase, a more detailed scope is typically produced in advance.

To maintain clean air ducts, it is recommended to establish a filter maintenance and replacement schedule based on the manufacturer's guidelines, environmental conditions, facility type, and industry. Regular vacuuming is also beneficial to reduce airborne dirt and debris in commercial facilities.